• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

HP Recommended
HP ENVY All-in-One PC 32-a1000i (7ZD69AV)

HELP ME PLEASE I AM SO LOST!!!!!

 

ok so for weeks I've been trying to find the adapter for my new to me used all in one AI says its a 7pin adapter and everywhere else says its a center smart pin. I pilled it apart as AI said there was a hidden single pin in behind the back cover. I've attached pics of the inner cable and all of the label. Any help would be greatly appreciated. Is it just a regular 7.4mm 5mm center pin barrel 330watt power supply.1965.jpg1964.jpg1963.jpg1939.jpg1938.jpg1937.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The parts list I posted has the power adapter part number and description:

 

L03557-800   A/C Adapter - GNRC AC 280WsPFC Holmes Straight

 

The power cord that goes from the wall socket to the adapter is sold separately.

 

121565-001    Power cord (Black) - 3-wire conductor, 1.83m (6ft) long (United States)

 

The power adapter is very expensive, and you can't buy it in Canada from the HP Parts store.

 

There's one on eBay, but it doesn't appear to come with the power cord.

 

L03557-800    for sale | eBay

 

You can also contact HP's authorized parts supplier that does business in Canada at the link below and see if they can be of help.

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

 

 

 

 

View solution in original post

7 REPLIES 7
HP Recommended

According to the parts list for your PC, the part # and description of the cable you need is:

 

L83883-001   Cable - ASSY, DC IN Cable, Volfoni

 

HP PartSurfer

 

HP does not sell the cable, but doing a search by the part number on eBay, there are a couple of them for sale.

 

L83883-001 for sale | eBay

 

 

HP Recommended

Im sorry I didnt make myself clear. I am looking for the external power brick that the pc plugs into and then plugs into the wall outlet. It's a cable I am showing in pictures is of the inlet on the back of the p.C I only pulled it apart , because a few computer stores kept telling me that there was a middlepen port inside the computer. So im looking for the power adapter. 

HP Recommended

The parts list I posted has the power adapter part number and description:

 

L03557-800   A/C Adapter - GNRC AC 280WsPFC Holmes Straight

 

The power cord that goes from the wall socket to the adapter is sold separately.

 

121565-001    Power cord (Black) - 3-wire conductor, 1.83m (6ft) long (United States)

 

The power adapter is very expensive, and you can't buy it in Canada from the HP Parts store.

 

There's one on eBay, but it doesn't appear to come with the power cord.

 

L03557-800    for sale | eBay

 

You can also contact HP's authorized parts supplier that does business in Canada at the link below and see if they can be of help.

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

 

 

 

 

HP Recommended

Everywhere I am reading. It says that this requires a 330 W power supply. But the question I keep having come up is whether or not it's a 7 pin plug or a center pin smart plug. So before I order anything, because here in Canada, I can buy generic ones and knockoffs.  from different computer stores. I just don't want to waste the money or the time for it to come from China and it not be the correct one

HP Recommended

If you enter your PCs serial number in the search window in the partsurfer link I posted earlier, it will give you the part number and description of the power adapter that came with your PC.

HP Recommended

Ok so it is just a regular smart center pin then. My confusion laid with AI saying different  Guess AI was wayyyyy off on this one.... Ive been searching for 2 weeks for something that probably doesnt exist.  Thank you to this forum and the wonderful people with the correct answers. I cant wait to get this thing up and running...Apparently its quite the machine ..Its going to be perfect for 3d printing editing and cad work.

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->