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- Monitor goes to sleep hard drive keeps spinning

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03-10-2020 08:26 AM
I own a HP a6000 circa 2007 origin hard drive and computer. Recently, I encountered a few problems with the computer restarting so I decided to open up the cabinet and clean the inside. Since doing this, everytime I start the computer, the minotor goes straight to sleep and the hard drive restarts on its own constantly. I proceed to unplug the hard drive in the cabinet to see if this would solve the problem, however the same issue arises. I am unsure of the problem.
03-12-2020 10:31 AM
Welcome to HP Community
I have gone through your Post and I understand your concerns
At this point I suggest you contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee