Monitor not turning on with HDMI to VGA adapter

[Lerton11]

Hello,

a computer is connected to monitor trough HP HDMI to VGA adapter. When you turn on the computer, the monitor remains black and does not show the pc, even though pc is working fine. Only when pc is forced shutdown and then turned on again, only then monitor shows the pc display. Sometimes you have to force shutdown more than once for that to happen. I tried with other monitors and cables and when I didn't use the adapter, everything turns on just fine, but when it comes to connecting to adapter, it gets troublesome.

The computer only has HDMI and DP ports and I don't have any of these 2 cables, only VGA.

[Jeet_singh]

@Lerton11,

Thank you for posting your query on HP Support Community,

What is the product number of your HP Product? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you tried to connect this adapter to an alternate PC.

Could you please respond to this post with the details, so that I can provide you with accurate solution which should help you resolve this issue.

Eagerly waiting for your response!