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‎06-08-2025 03:18 PM

HP Recommended
Product: HP M27h FHD Monitor
Operating System: Microsoft Windows 11

I purchased a new 27" HP monitor on November 3, 2023 (only 1 1/2 years ago).  Last week it started acting up and the 3 or 4 inches from the bottom of the screen started to waver in and out periodically. It would stop briefly and then start wavering again. I took it to Best Buy today to have it looked at.  They said they could not fix it because the screen was going bad (no damage).  I have been purchasing HP equipment for more than 40 years and never have I had one die so quickly.  The monitor that I replaced with this new monitor was more than 15 years old!!

 

I would like to file a formal complaint.  1 1/2 years for a monitor to die is quite unacceptable!!!!  

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1 REPLY 1

‎06-10-2025 03:17 AM

HP Recommended

Hey @Ravyn613, 

 

Thanks for reaching out! I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

Regards,

Garp_Senchau
I am an HP Employee

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