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HP Recommended
HP ENVY Desktop PC TE01-5000i RCTO Base Model
Microsoft Windows 11

I love my HP desktop, but I am highly disappointed with the motherboard, since it is very limited on PCIe ports, USB ports, no USB_f on the motherboard among a lot of other things that I would love to have that is not available on this motherboard.

Is it possible for me to replace this motherboard to a more advanced motherboard and use my same case and components?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Greetings @HardyR2P 

 

Welcome back to the Forum.

 

Your PC's: case, MB, and power supply are custom parts that only work together. It is not possible to install a different retail MB (Asus, Gigabyte, AsRock, or MSI) in your system.

 

Other components installed in your PC's MB can be used with a different retail MB, in a different case, and a different power supply if you want to build a new PC.

 

Regards

View solution in original post

2 REPLIES 2
HP Recommended

Greetings @HardyR2P 

 

Welcome back to the Forum.

 

Your PC's: case, MB, and power supply are custom parts that only work together. It is not possible to install a different retail MB (Asus, Gigabyte, AsRock, or MSI) in your system.

 

Other components installed in your PC's MB can be used with a different retail MB, in a different case, and a different power supply if you want to build a new PC.

 

Regards

HP Recommended

I ordered a WIFI 7 card from HP Parts, and was told later by an HP technician that my current motherboard would not support it.

I am about to just do as suggested and custom build a computer based upon what I really want on my computer, while taking along some of the components from this motherboard.

I am very disappointed in HP that they would not take back the unopened, unused card back without a 25% surcharge restocking fee.

I have been a lifelong HP user/supporter, but after this type of action, I believe I am done. 😞

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.