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‎04-06-2021 01:22 PM

HP Recommended
Product: HP PAV 23-Q110NA
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Any advice on how to replace/fix a motherboard with a short circuit?

 

Thankyou

3 REPLIES 3

‎04-06-2021 07:14 PM

HP Recommended

@Adamt132 , welcome to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.  There is no information on HP's website for your computer.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎04-07-2021 03:30 AM

HP Recommended

Hi,

Thankyou for your reply.

The product number for the computer is N8X85EA

Thanks

 

 

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‎04-07-2021 12:50 PM

HP Recommended

You are welcome, @Adamt132!

 

Here are the parts to your computer on HP PartSurfer: https://partsurfer.hp.com/Search.aspx?searchText=N8X85EA

 

As you will see, there is no mention of the System/motherboard in the list.  You will have to look at the motherboard to find the Part Number and search locally to see if it is available.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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