cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
4 1 0 0
Message 1 of 4
734
Flag Post

Motherboard replacement

HP Recommended
HP Pavilion 690c-0067c

https://support.hp.com/us-en/document/c05953209

I’ve had this desktop for a while and the desktop stopped working. I took it for a checkout and the motherboard no longer works. I’m not sure where to find the motherboard. I’m not sure how find one exactly like it that could replace it. Please help with a motherboard replacement that could be exact or something like it

Thank you.

 

3 REPLIES 3
Highlighted
Level 3
22 20 5 5
Message 2 of 4
Flag Post
HP Recommended

As long as you have the original motherboard part number as reference, you may be able to find a tested good one on eBay. If you use this source, be absolutely certain you can return it for refund if it is faulty. The good thing about HP is every part has a HP P/N identification.

 

As a rule of thumb HP among other mass producers of prepackaged computers, stock most recent motherboards. Older stock is usually sold off as surplus.

 

Proprietary motherboards are expensive in comparison to "DYI" motherboards like Asus, Gigabyte, MSI. New old stock HP, Dell,  Lenovo boards tend to be expensive as well if and when you can find them. 

 

You may be better off building a new computer or selling off the known good parts.

 

Hope this helps you!

Reply
0 Kudos
Highlighted
Level 15
Level 15
1,912 1,888 181 765
Message 3 of 4
Flag Post
HP Recommended

hi

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Computer-part-replacement/m-p/7...

you could have answered  to the expert @Grzwacz who has already provided you with a solution

what he told you didn't give anything ??

 

 

 

 



Prométhée  , Expert volontaire :Forum Fr 17-10-2009 :


Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem






Reply
0 Kudos
Highlighted
Author
New member
4 1 0 0
Message 4 of 4
Flag Post
HP Recommended

Thanks,

one questions can I replace the motherboard with a 590 or does it have to be 690?

 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation