• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-25-2024 08:47 AM - last edited on ‎09-25-2024 12:25 PM by Retired

HP Recommended
Product: HP Pavilion All-in-One PC 24-k0000i (7RD93AV)

My mouse has stopped why my mouse has stopped working on my all in one pc, any ideas why any ideas why. Keyboard is fine

Category:
1 REPLY 1

‎09-25-2024 12:33 PM

HP Recommended

Greetings @hydey 

 

Welcome back to the Forum.

 

Peripherals fail over time or you may have a PC USB port problem.

 

Swap the mouse and the keyboard connections.

 

The mouse has failed if it does not work in a different, known good, USB port.

 

The PC's USB port could be in trouble if the mouse works but the keyboard does not work.

 

Regards

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.