Mouse Scroll Wheel Stopped Working

[Instinct1]

I recently started using this mouse on my laptop, it's barely used and has no issues on any other laptops I plug the mouse into, I've tried to change the Scroll Wheel setting to no avail (such as scroll lines at a time, screen at a time etc), my drivers are all up to date so no issues there.

I'm still able to use both right and left click, also when I click on the mouse wheel it works as well. 
The model: HSA-D01K (keyboard), HSA-D01M (mouse)
                        

[Raj1788]

@Instinct1

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

If the issue persists, refer to this document: https://support.hp.com/in-en/document/c03385353 for Troubleshooting Mouse Problems.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thank you for joining the HP Community:)

Have a great day!

Cheers:)