My CarePack has expired. I can't seem to renew it

[GrammyFoofoo]

My CarePack has expired and I'm trying to find a replacement. I get to a purchase page for an option that runs 189.99 and even have it in my cart but then it says something about unavailable. 

[VikramTheGreat]

Hi @GrammyFoofoo,

Welcome to the HP support community.
 

I understand you want to buy a carepack for your PC HP ENVY Desktop PC TE01-3000i (4M0M1AV), but not able to get one. Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

[GrammyFoofoo]

The serial number is Edited.  It looks like the product number is 319L6AA#ABA

[VikramTheGreat]

Hi @GrammyFoofoo,

I hope I have answered your Query. Do you require any more help? Please do keep us posted.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[GrammyFoofoo]

Exactly what was your solution?? Is this a joke? Where was the solution? 

Please understand I have had recent eye surgery and terminal work is slow going for me. I know I am half blind but I sure didn't see a solution or any kind of a link to extend my warranty. 

By the way, your support pages are really lousy even when my eyes are working well. 

Would you please repeat whatever the heck the solution was or no ... I won't accept a blank solution.