• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Desktop - 260-a160na
Microsoft Windows 10 (64-bit)

When I put an audio CD in the DVD drive, it sees the disc as a blank CD-ROM, inviting me to copy files on to it.  The driver is up to date and the device manager says that the drive is working correctly..  The drive didn't used to have this fault and was able to rip audio CDs. 

 

I have even connecting an external DVD drive, (that works on another PC),  and it failed to read the audio CD, also seeing it as a blank disc.

 

For what its worth the PC's drive is an HP PLDS DVDRW DU8AESH, ver 10.0.19041.1266

 

Any suggestions on how to get my PC being able to read audio CDs again would be most appreciated.

 

 

Rob
1 REPLY 1
HP Recommended

The wrong or incorrect app is assigned or is missing

 

I assume you use an app of some kind to rip the music.  I use iTlunes but also have Nero.

 

Bring up the control panel and select Hardware and Sound

 

BeemerBiker_0-1675545236618.png

 

then select AutoPlay -> Change Default Settings

 

BeemerBiker_2-1675545336609.png

 

 

Select "Audio CD" and then pick one of the options

BeemerBiker_2-1675544905892.png

I usually leave them all as "Take no action" as I like to run the application manually.  

If I put in a blue-ray  disk and want to copy it I run DVDFab ripper before inserting.  If I want to play the movie (not copy it) then I run PlayerFab before inserting the disk.

 

If you are using iTunes and have a collection of eBay used Audio CD's to rip then best is to run iTunes and tell it automatically rip all the music to whatever format you like.  That way can just shuffle CDs and  not have to tell the app what to do.

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.