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‎04-16-2020 12:40 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My HP Bluetooth Keyboard and mouse stopped working, changed battery..still not contacting.. other bluetooth device is working ok... have done all updates... how do i check or get it to reconnect.

1 REPLY 1

‎04-20-2020 04:26 AM

HP Recommended

@kleadbeater

 

Welcome to HP Community

 

I have gone through your Post and would like to help
 

Have you tried the Keyboard/Mouse with another computer?

 

If the issue persists please contact HP Support for replacement Keyboard/Mouse

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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