• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP DVDRW GUD1N

Hi!

I've been trying to burn DVD-R Discs for the DVD Player in my van, for long trips with my kids.

Its been a while, but I've always been successful with my format MP4 & DVD-R Discs from Verbatim. BUT, just recently, it stopped working. Halfway through the burning process, the Disc is ejected & it says "Unknown Error" 

Either through 3rd Party Software or through Windows 10 Burning. I've wasted 10 DVDs.

My PC is 3.16GHz & 16 GB of Ram

I don't know what to do.

Drivers are up to date.

 

Please help, Thank you

1 REPLY 1
HP Recommended

I suggest considering replacing the HP DVDRW GUD1N  DVD burner.

I am looking at Amazon and see that they are mostly reasonably priced.
I recommend a mainstream brand such as LG, Samsung or Sony

https://www.amazon.ca/s?k=dvd+rewriter&crid=1BC0PLIS464YP&sprefix=dvd+rewriter%2Caps%2C97&ref=nb_sb_...

 

 

It is quite old and the laser may be on its way out. HP no longer provides support for the the HP DVD-RW GUD1N.

 

"Its been a while, but I've always been successful with my format MP4 & DVD-R Discs from Verbatim."

The first part of your sentence was a big clue.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.