My HP ENVY touchpad is chipping!

[BenMosby]

I purchased an HP Envy laptop and have noticed that the touchpad has started to chip despite careful use. Given the level of quality and performance I expected from this model, I’m quite disappointed to be experiencing this issue. I would appreciate your guidance on how this can be addressed or what options may be available. One of the reasons I chose this model was because of the high expectations I had for its quality, performance, and durability. Unfortunately, this issue is not only affecting the appearance of the device but also raising concerns about its long-term usability. I would appreciate your assistance in resolving this matter, as I believe this may be a manufacturing defect. Please let me know the next steps to address this issue. Thank you for your time and support.

[Max3Aj]

@BenMosby, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

We suggest you please visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - United States | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode) 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support