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‎02-12-2024 08:43 AM

HP Recommended

I have an HP Dragonfly Pro Chromebook, and I was trying to find the warranty information. However, the site says my serial number is invalid. I've checked the serial number multiple times.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-15-2024 01:30 AM

HP Recommended

Hi @cbgpenguin,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

My apologies. To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you reach out to our phone support. This might require one-on-one interaction to fix the issue.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎02-12-2024 08:48 AM - edited ‎02-12-2024 08:50 AM

HP Recommended

I can ask a Moderator to connect you to a team at HP who can assist you with that.

 

Done!

 

 

 

 


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
Was this reply helpful? Yes No

‎02-15-2024 01:30 AM

HP Recommended

Hi @cbgpenguin,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

My apologies. To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you reach out to our phone support. This might require one-on-one interaction to fix the issue.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No

‎02-15-2024 09:26 AM

HP Recommended

The website still won't except my serial number, but it's okay now because I just downloaded the HP support app that works wonderfully

Was this reply helpful? Yes No
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