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02-08-2023 08:30 AM
Recently my keyboard started acting weird, When in press my enter key it also gives command of page down key and page gets scrolled down similarly my arrows keys are working in pair like when i press up arrow key left arrow key command is also given automatically and when i press down arrow key, the right arrow key command is also given.
Help me with this situation
02-11-2023 10:01 AM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing keyboard issues with your HP Pavilion Gaming 15-Dk10000 Laptop PC (8VD47AV).
Please follow the steps listed below to test the keyboard.
1. In Windows, search for an open HP PC Hardware Diagnostics for Windows, and then select Run as administrator.
NOTE: If the HP PC Hardware Diagnostics for Windows app is not available on your computer, download the latest version from this link
2. The app opens to the main menu. Click Component Tests.
3. The Component Tests menu displays. Your Component Tests menu might be different, depending on the components installed on your computer.
4. To run the test, click Input Devices, click Keyboard, and then click Run once. The Keyboard Test time is 3 minutes.
You may also check this document
I hope this helps.
Take care and have a good day.
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