My Motherboard Doesnt have a 9 Pin Front Panel Connector

[AlexG200001]

I bought the H6 Flow RGB, it comes with 4 cables, 2 which I had on my motherboard, and 2 others which is a USB 3.1 Type E cable and a 9 pin connector with the bottom left blocked off, what can I do about this?

[Alden4]

Hi @AlexG200001,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like you have the HP OMEN 30L Desktop PC GT13 and the H6 Flow RGB, and you're facing some issues with the cables provided. The USB 3.1 Type E cable and the 9-pin connector are likely meant for connecting the RGB lighting of the H6 Flow RGB to your motherboard.

Here are some steps you can take.

USB 3.1 Type E Cable:

• The USB 3.1 Type E cable is designed to provide power and data for the RGB lighting. Check your motherboard for a compatible USB 3.1 Type E header. It's a less common header, so not all motherboards may have it.
• If your motherboard doesn't have a USB 3.1 Type E header, you might need an adapter or a different cable if provided.

9-Pin Connector:

• The 9-pin connector with the bottom left blocked off is likely meant for connecting to a 9-pin USB 2.0 or USB 3.0 header on your motherboard.
• Locate a corresponding 9-pin USB header on your motherboard and connect this cable to it.

Check the Manual:

• Refer to the manuals that came with both the desktop PC and the H6 Flow RGB. They should provide detailed information on cable connections and compatibility.

Remember to power off your PC before making any connections, and always consult the manuals or support resources for your specific products to ensure proper installation.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support 

[AlexG200001]

Thank you I will get the adaptor for the usb 3.1 type e but the thing is the motherboard has a light connector or something not a front panel, on the motherboard the top left of the connector is blocked off, but on the cable the bottom left is blocked off so it won’t plug in

[Alden4]

Hi @AlexG200001,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4

HP Support 

[AlexG200001]

I don’t have anymore warranty.