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- My SSD EX900 M.2 500GB does not work anymore

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01-20-2020 03:50 PM
Hi:
My SSD EX900 M.2 500GB does not work anymore. How do I return it?
HP EX900 M.2 500GB PCIe 3.0 x4 NVMe 3D TLC NAND Internal Solid State Drive (SSD) 2YY44AA#ABC
2YY44AA#ABC
HBSE39125200244
01-23-2020 08:04 AM
@NCBINH Welcome to HP Community!
I understand that the HP SSD EX900 M.2 500GB is not working, you would like to return the product.
In that case, I would suggest you contact our phone support. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!