My chromebook won't turn on and neither will it charge.

[pinePETAL]

Hello, I'm need of help.  My chromebook had shut down on medium battery level, and won't charge.  The light on the side next to the port won't turn on either.  I unscrewed the bottom to check inside and only was able to peak through, but I couldn't tell what was the battery.  This happened after I plugged my phone charger into the side port to charge with the computer's engery.  Its worked fine before.  But randomly my computer shut down, a second ago being at half charge on the battery icon.  Is there a way I can send it to a manufacturer or have a replacement sent to me? Or can I fix this at home?

[erico]

It depends.

Is the Chromebook in warranty?

If not, I suggest replacing the battery with a new one.

Updated!

If you plugged the mobile phone into a non sleep and charge USB type-C port it may have caused the issue.

As far as whether you can fix it at home goes, that depends on your own ability.

Support Portal

https://support.hp.com/us-en/product/hp-chromebook-14-db0000/23238492/model/27103510

Maintenance & Service guide (for part reference only)

http://h10032.www1.hp.com/ctg/Manual/c06534268.pdf

Battery and HP part number Ch 3, Pg 16, it 4

Battery           L42583-005

If the charge/power LED does not light up, the issue could be the charging circuit, the power adapter or the battery.

I own one of the first generation HP Chromebooks and when mine did what you report yours as having done I troubleshot it.

I tested the power adapter with a resistive load, I inspected the charging circuit and disconnected the battery.

My Chromebook was still relatively new so a non-bloated battery put that out as a cause.

The battery is a flat pack.

I found a video on YouTube by a 12 y/o kid who described how to reset the charging circuit.

His suggestion  and method worked and my old Chromebook is still working.

Start here

https://www.youtube.com/results?search_query=chromebook+is+not+charging+