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‎06-14-2025 03:44 PM

HP Recommended
Product: HP ENVY x360 - 15m-cn0012dx
Operating System: Microsoft Windows 11

I make music and have digital sounds/instruments. My battery stays at 0% and doesn't charge when plugged in. And when I turn it on while it's plugged in, it shuts off in about 20 seconds. How do I fix this because I am trying to recover all my music files onto a new computer and hard drive.

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