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- My home computer will not start up

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1 REPLY 1
10-02-2026 09:17 AM
Hi @ARW5,
Welcome to the HP Support Community!
I understand that your home computer is not starting up. To narrow down whether this is a power, display, or startup issue, could you please confirm:
- What is the exact HP model/product number of the computer?
- When you press the power button, do you see any lights, hear any fan noise, or hear any beeps?
- Does the computer show any display at all, or is the screen completely blank?
- If there are blinking lights, please describe the color and blinking pattern.
- Does anything appear on the screen, such as the HP logo, an error message, or a spinning/loading screen?
- Did the issue start suddenly, or did it occur after a Windows/BIOS update, power outage, or hardware change?
- Have you already tried any troubleshooting steps?
Once you provide these details, we can determine the appropriate next step.
Best regards,
Kuroi_Kenshi
I'm an HP Employee.
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