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Featured blog article:

HP Recommended

My home computer 

1 REPLY 1
HP Recommended

Hi @ARW5,

 

Welcome to the HP Support Community!

 

I understand that your home computer is not starting up. To narrow down whether this is a power, display, or startup issue, could you please confirm:

  • What is the exact HP model/product number of the computer?
  • When you press the power button, do you see any lights, hear any fan noise, or hear any beeps?
  • Does the computer show any display at all, or is the screen completely blank?
  • If there are blinking lights, please describe the color and blinking pattern.
  • Does anything appear on the screen, such as the HP logo, an error message, or a spinning/loading screen?
  • Did the issue start suddenly, or did it occur after a Windows/BIOS update, power outage, or hardware change?
  • Have you already tried any troubleshooting steps?

Once you provide these details, we can determine the appropriate next step.

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


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