• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-27-2023 10:58 AM

HP Recommended
Product: HP TouchSmart 9300 Elite Base Model All-in-One PC
Operating System: Microsoft Windows 10 (64-bit)

I have an HP TouchSmart 9300 Elite AIO, I changed to windows 10 and I cant get my internal web cam working. I replaced the camera board itself with no results. I have done all the troubleshooting recommended by win 10. There was a piece of software I installed years ago that may have messed with the driver/hardware for the camera. I reloaded drivers and still no solution. I understand this PC is not designed for windows higher that win 8. So, finding drivers is not possible on HP web site. Any ideas? Appreciate any help given. 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.