My laptop battery is show is weak and feilure id REOOW

[Rushiamli]

helpe me for laptop battery 20 min to dayrn 100% how to fix it thes issue 

Battery is weak(REOOW) 

[ub6424 · Accepted solution]

Hello @Rushiamli 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we look at the <battery> ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report back

[ub6424]

Hello @Rushiamli 

Please < calibrate > your battery ...

(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery" 

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

(2) Shutdown notebook

(3) Disconnect charger

(4) Press and hold <power> button for 30 seconds

(5) Connect charger and wait until battery is fully charged ( check LED indicator )

(6) Start notebook and log in to windows and wait a few minutes

(7) Reboot notebook

(8) Please report back

[ub6424]

Hello @Rushiamli 

Before we decide whether you need a <new battery> or not ...

(1) Download and install

HP Support Assistant (Microsoft Apps Store)

or

HP Support Assistant 9.19.52.0

or

HP Support Assistant

9.20.22.0 Rev.A

165.9 MB

Sep 30, 2022

Download

(2) Start <HP Support Assistant>

- Run <Battery Check>

- Click on <Show advanced information>

--->>> Send screenshot

(3) Please report your results

( if serial number and CT Number are displayed, please blur )