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HP Recommended
HP Pavilion Gaming - TG01-0685no

Hello 😄

So I decided to add a new 16gb ram to my computer to have a total of 32gb of ram. But when I inserted the ram stick, the computer made some beep sounds and didn't show anything on the screen. I think the beep codes were like first 2 beeps and after that 3. My ram stick should be almost identical to one that is originally there. More specifically it is Samsung 16gb 2Rx8 PC4-2666V-UB1-11 and the other code is M378A2K43CB1-CTD, and from Amazon. Does someone wiser know what would help and is it perhaps something to do with BIOS?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try to return purchased memory
and see for another model maybe

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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3 REPLIES 3
HP Recommended

hi

it's quite simple
you remove the original modules
test, it works, incompatibility with the original modules
it does not work, either a compatibility problem with the motherboard, or a particular problem
if you replace the original module in place of the new one and it works, then most certainly the new one is not suitable

https://support.hp.com/my-en/document/c06460256

Memory
16 GB DDR4-2666 SDRAM (1 x 16 GB)

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

It doesn't work in any ways unfortunately /:. Maybe it is incompatible or somehow broken...

HP Recommended

Try to return purchased memory
and see for another model maybe

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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