• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

I have sent my chrome book for repair on June 15th for repair. the order was cancelled and now I am not sure where the chrome book is. Is someone able to help me locate it? 

1 REPLY 1
HP Recommended

@Stephihofner 

 

Welcome to the HP English Community --

 

Start with the Repair Status Check (below) -- Use the HP Case number you received when the case was opened.

 

If the original case is closed, perhaps try opening a new case request under the same serial number - Describe the situation and ask for help.

 

What can we do?

 

I will forward your message to our Moderator team.

 

Should there be a response, look for a message here before the agent uses other methods to contact you.

 

 

HP Repair / Repair Status

 

 HP Support virtual repair center

 

 HP Repair – Check Service Order Status

Requires Service Order number / Serial number

 

Reminder

 

Do NOT post private information in the HP Community, including serial numbers, full names, phone numbers, case numbers, addresses , private photos, or other identifying details.

 

What?

 

We cannot make use of any private information – we are not HP Support.

 

Others, not so nice, are always waiting to gather what is posted at public websites.

 

 === --- === --- === --- === --- ===

 

=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-

References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.