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- NEED A PROCESSOR UPGRADE IN MY ALL IN ONE PC

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07-25-2020 10:52 AM
Product: HP ALL IN ONE 20c011in
Operating System: Microsoft Windows 10 (64-bit)
my desktop is 4 years old and it has intel pentium CPU J3710....It run @1.60Ghz and nowerdays it is becoming very slow and i just want to ask a question that if there is any possibility of upgrading my cpu?
1 REPLY 1
07-25-2020 12:28 PM
Hi:
Below is the link to the product specs for your PC.
https://support.hp.com/in-en/document/c05160585
Under the processor upgrade info section, it indicates that the processor is not upgradable.
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