NVMe SSD not recognized on Slimline 270-a0xx

[blp042]

I have tried 2 different NVMe SSD's from 2 different manufacturers and neither were recognized in bios. I have checked and the slot is enabled. 

Any suggestions?

[Paul_Tikkanen]

Hi:

What is the product number of your PC?

Use this guide to find that information...please do not post the serial number.

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

Since you have tried two different model NVMe SSD's and neither of them worked, there is a good possibility the M.2 slot your PC motherboard comes with only supports SATA M.2 SSD's.

[blp042]

Slimline 270-A016, Z5M51AA#ABA.  I believe it is a Maple mother board.  I researched ahead of buying to see if it had an M.2 slot.  It has 2. One where the wireless chip is and one for SSD.   Perhaps there is something I should do.

[Paul_Tikkanen · Accepted solution]

Hi:

This discussion confirms my opinion that the Maple motherboard only supports SATA M.2 SSD's, not NVMe.

Solved: Re: Kingston A2000 M.2 NVMe SSD 1TB not working in HP Pavili... - HP Support Community - 785...

Normally notebook and desktop PC motherboards that only support the AMD 7th gen processors, if they have a M.2 slot only SATA M.2 SSD's are supported.  The Maple motherboard only supports the 7th gen AMD processors.

HP Slimline 270-a016 Desktop PC Product Specifications | HP® Customer Support

NVMe support comes with PC's that have the newer Ryzen processors.

So if you want to install a M.2 SSD, it will have to be SATA.

[blp042]

Thanks for the QUICK response.  I've been working on this all weekend.  I couldn't find a solution.  

[Paul_Tikkanen]

You're very welcome.

If you want a SATA M.2 SSD, I recommend the WD Blue SATA M.2 series.  Best performance for the price.

This is the 500 GB model for example...

Amazon.com: Western Digital 500GB WD Blue 3D NAND Internal PC SSD - SATA III 6 Gb/s, M.2 2280, Up to...