• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-31-2017 02:56 PM

HP Recommended
Product: HP Compaq 6200 Pro SFF
Operating System: Microsoft Windows 10 (64-bit)

I would like to upgrade the driver for the DVD burner.

 

At the driver page, I see a menu option for Windows 10 (32-bit), but not Windows 10 (64-bit).

 

Should I use the 32-bit driver?

 

Thanks.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-31-2017 04:12 PM

HP Recommended

Hi:

 

The only thing listed under the W10 32 bit driver section for your PC is a link to the HP Support Assistant.

 

There are no standalone drivers for the DVD drive your PC has.

 

CD/DVD drivers have been included in every edition of Windows since Windows 2000.

 

If you want to upgrade the DVD burner software, you can use this version for W10 64 bit.

 

CyberLink Power2Go is an imedia burning software that allows users to burn data, music or video discs. CyberLink Power2Go offers support for CDs, DVDs, HD DVDs, and Blu-ray discs, and also includes features for disc copying. This package is available for supported notebook models running supported operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp75001-75500/sp75142.exe

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎03-31-2017 04:12 PM

HP Recommended

Hi:

 

The only thing listed under the W10 32 bit driver section for your PC is a link to the HP Support Assistant.

 

There are no standalone drivers for the DVD drive your PC has.

 

CD/DVD drivers have been included in every edition of Windows since Windows 2000.

 

If you want to upgrade the DVD burner software, you can use this version for W10 64 bit.

 

CyberLink Power2Go is an imedia burning software that allows users to burn data, music or video discs. CyberLink Power2Go offers support for CDs, DVDs, HD DVDs, and Blu-ray discs, and also includes features for disc copying. This package is available for supported notebook models running supported operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp75001-75500/sp75142.exe

Was this reply helpful? Yes No

‎03-31-2017 04:56 PM

HP Recommended

Thanks, Paul!

Was this reply helpful? Yes No

‎03-31-2017 05:06 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.