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‎05-10-2024 02:12 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

My HP CDDVDW-SH16DB Disc Drive doesn't show on my Windows 7 64 Bit HP workstation z420. I tried seeing if it is in device manager but it doesn't show, (clicking show hidden devices doesn't work either) so I believe this is a driver issue. So if someone could tell me what driver I need for my device please let me know. Thanks

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‎05-10-2024 02:48 PM

HP Recommended

The only suggestion I can offer would be to see if this discussion is of help to you...

 

Solved: CD/DVD device no longer works - HP Support Community - 5893177

 

 

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‎05-10-2024 03:22 PM

HP Recommended

Hi, sadly this didn't really help. I can provide more information about the issue though...

 

My HP Workstation z420 is dual-booted with Windows 10 and 7,

 

Windows 10 actually does detect the Disc drive and it fully works when Windows 7 just won't find it.

 

 

My BIOS has the boot order as:

UEFI Boot Sources

Hard Drive

Windows Boot Manager

USB Hard Drive

Windows Boot Manager

Windows Boot Manager

Windows Boot Manager

Windows Boot Manager

USB Floppy/CD

ATAPI CD/DVD Drive

 

Legacy Boot Sources

ATAPI CD/DVD DRIVE

USB Floppy/CD

Hard Drive

USB Hard Drive

M2.SLOT4

Micron 1300 SATA 256GB

Network Controller AMT (IBA GE Slot 00C8 v1556)

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‎05-10-2024 03:40 PM

HP Recommended

Sorry that didn't work. 

 

Unfortunately, I don't have any other suggestions for you to try..

 

CD/DVD drivers have been included in Windows, since Windows 2000 came out. 

 

There are no standalone drivers for the drive.

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