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- Need advice on wireless keyboard and mouse provided with HP ...

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05-08-2020 10:21 AM
I am getting ready to install a new HP Pavilion 590-p0040 desktop, purchased this past March. The computer came with a wireless keyboard and mouse. This set most closely resembles the HP Pavilion Wireless Keyboard and Mouse 800 ( produce #4CE99AA#ABL), although there is no visible product or serial number on either device. I have installed 2 AAA batteries in the keyboard but the mouse has no visible or accessible battery compartment. Does the mouse require batteries, and how can I install them if it does? My option is to start up the new PC and immediately install my existing wired keyboard and trackball.
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05-08-2020 01:24 PM
hi
if it is a wireless mouse, there are certainly batteries, in general there are already batteries, sometimes blocked by a small tab!
There are two possibilities most often a compartment below, or it is the upper part that must be removed
hard to find without the exact model, but it can be as shown here:
HP Wireless Multimedia Keyboard and Mouse - Quick Start Guide
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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05-08-2020 01:24 PM
hi
if it is a wireless mouse, there are certainly batteries, in general there are already batteries, sometimes blocked by a small tab!
There are two possibilities most often a compartment below, or it is the upper part that must be removed
hard to find without the exact model, but it can be as shown here:
HP Wireless Multimedia Keyboard and Mouse - Quick Start Guide
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------