Need help adding Memory to HP All in One 20-e014

[s31319]

I need instructions to upgrade HP All in One 20-e014 memory from 4GB to 8GB but have not been able to find them.

Please share video or instructions on how to proceed. Thanks in advance.

[Paul_Tikkanen]

Hi:

Hopefully the upgrading and servicing guide on your PC's support page will be of help to you...

HP All-in-One - 20-e014 (ENERGY STAR) Manuals | HP® Customer Support

[old_geekster]

@s31319 , welcome to the Community.

Here is the Product Specifications page for the AIO: https://support.hp.com/us-en/product/hp-20-e000-all-in-one-desktop-pc-series/8499675/model/8629535/d...

If you look at the section titled "Memory upgrade information" you will see that the maximum amount of memory is 4 GB.  This is what came with the computer.  There is no way to upgrade any further.

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

[Paul_Tikkanen]

Hi, @s31319 

Since I assume you already have the 8 GB memory module in hand, you may as well try it out.

You remove the 4 GB memory module and replace it with the 8 GB memory module.

I have a pretty good feeling that 8 GB of DDR3L 10600 memory will work, despite the specs.

The Intel processor specs indicate your PC's processor will support 8 GB of memory.

Intel® Celeron® Processor N3050 (2M Cache, up to 2.16 GHz) Product Specifications