Need help with Desktop power issues

[BebopNicole]

Hello, 

I'm having issues with my desktop. I know it's old, but it's still in good shape..last time I used it was about 2.5 years ago, and it ran as smooth as this computer of it's age can and powered right up each time back then. I've kept it in perfect temp conditions,stayed up to date with update and maintenance.

Well recently( about a month ago) I went to power her up and it worked for about 20 mins just like always nice and smooth, then I got the old blue screen, so I then thought it was my connection, so I tried again and then she wont even power on. 

So if I could get some hint as to what it could be that'd be great because I'm thinking it's the power supply, but not 100%

I see on the back the green light indicating power to the tower but when I push the power button nothing happens.

[Nal_NR]

Hi @BebopNicole,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I can understand how frustrating it must be to have your desktop suddenly stop working, especially after it has been running fine for so long. Let’s work together to figure out the cause of the issue and get it back up and running.

Remove discs and devices and perform a hard reset

To determine whether you need to contact HP or troubleshoot startup issues, perform a hard reset.

Note: A hard reset does not affect data saved on your computer.

• Turn off the computer.
• Disconnect the AC adapter.
• Remove any discs from the disc drive.
• Remove memory cards from the card reader slot.
• Disconnect all nonessential devices such as printers, scanners, external hard drives, and USB flash drives.

Note: Do not disconnect your mouse, keyboard, or monitor.

• With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.
• Reconnect the AC adapter, and then turn on the computer.

Note: Be sure that you use the AC adapter that was shipped with the computer.

Click here for the remaining steps. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.