Need help with Memory upgrade

[motocome]

Went to updrade my Hp24 All in one and it has no additional slots to upgrade and I cant seem to find a 16 mg to replace it. Is this computer upgradable and if so What is the memory replacment

[Paul_Tikkanen]

Please see this discussion:

Solved: Re: All-In-One Ram Upgrade - HP Support Community - 8679778

[motocome]

This computer does not have two slots for memory as this post is referring to. It has one slot for a memory chip.  I have built computers and have worked on them for years. This is different 

[Paul_Tikkanen]

It's the exact same model so I don't know how it could be different.

The parts list for the serial number you posted indicates it comes with a MonkD motherboard with an AMD Ryzen 3 3250U processor and that motherboard with that model processor has two memory slots.

HP PartSurfer

Motherboard specs:

HP Desktop PCs - Motherboard Specifications, MonkD | HP® Support

Memory upgrade information

• Dual channel memory architecture
• Two DDR4 SODIMM (260-pin) sockets
• Supports up to PC4-19200 (DDR4-2400)
• Supports 2 GB, 4 GB, and 8 GB DDR4 SODIMMs

It actually should support 2 x 16 GB of DDR4-2400 MHz memory chips as the Crucial memory report for the model indicates.

HP HP 24-df0014 All-in-One | Memory RAM & SSD Upgrades | Crucial EU

If you insist that it only has one memory slot, then a single 16 GB DDR4-2400 CL17, or DDR4-3200 CL22 memory chip should work.

If you look at this eBay listing of the motherboard your PC comes with you will see that one memory bank is on top of the other, so I would take a real hard look at your PC's motherboard because you may be overlooking the second slot that is there.

HP 22-D 22-df0023w AMD RYZEN 3 3250U MonkD Motherboard L90521-001 L73427-002 | eBay

[motocome]

Lol well send me a picture of that mother board then I will send a picture of mine and then we can discuss. 

[Paul_Tikkanen]

I did send you a picture of it on that eBay listing and the two memory banks are located on the right side of the picture.

[motocome]

Yes that’s not my motherboard, I put my wife’s computer back together but I will try to get to taking apart again