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08-12-2025 07:12 AM
Hi @Soxittome,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding choosing a Wi-Fi card for the HP Engage Flex Pro Retail System!
We're thrilled to have the opportunity to assist you and provide a solution.
The HP Engage Flex Pro Retail System did not come with a pre-installed Wi-Fi card. To select a compatible Wi-Fi card for this system, follow these guidelines:
Check Expansion Slots:
Ensure that your system's motherboard has available PCIe expansion slots suitable for adding a Wi-Fi card. This system typically includes PCIe x1 and PCIe x16 slots which are commonly used for Wi-Fi cards.
Choose Compatible Wi-Fi Standards:
Choose a Wi-Fi card supporting the latest standards, such as Wi-Fi 6 (802.11ax), for better speed and efficiency. Wi-Fi 5 (802.11ac) is also a viable option if you do not require the latest features.
Antennas and External Connections:
If you are considering a card with external antennas, it's crucial to place them for optimal signal reception. This system recommends positioning the antenna to allow a clear line of sight to your router or access point, preferably at a distance of more than 40 cm (15.8 inches) from the computer to avoid interference (Connecting external Wi-Fi antennas).
Installation and Compatibility:
Ensure that the card you select is compatible with your system's power supply and has drivers available for your operating system. Most Wi-Fi cards are plug-and-play, but checking driver support is wise, particularly for older operating systems.
Make sure to verify these specifications with your chosen Wi-Fi card to ensure a seamless upgrade to your HP Engage Flex Pro Retail System.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee