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‎03-23-2019 04:10 PM

HP Recommended
Product: HP Pav 570-p014DT
Operating System: Microsoft Windows 10 (64-bit)

Got an error code saying CPU fan not working properly.   REbooted computer several times same error.   Took side off to watch it.. fan spin for like a split second then stopped.   took to geek squad and they said it needed to be replaced.   I am trying to find out what size of Fan I need to order so I cna replace it but having no luck. . anyone know what size I need>

1 person had the same question
2 REPLIES 2

‎03-23-2019 06:10 PM - edited ‎03-23-2019 06:11 PM

HP Recommended

Hi:

 

Below is the link to the parts list for your PC.

 

http://partsurfer.hp.com/Search.aspx?searchText=Z5L93AA

 

The fan and heatsink are sold as one unit (HP part # 866177-001)

 

The part is not orderable from HP, but I do see the part available on eBay.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=866177-001&_sacat=0&_sop=15

 

Looking at the one picture, you should be able to just swap the fans from the heatsinks, thus saving the hassle of having to clean the heatsink/processor surfaces and reapplying thermal paste.

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‎03-23-2019 06:14 PM

HP Recommended

Welcome to the HP Support Community  @Newsgirl 

 

HP does not list the size or separate part number for the fan.

 

Unscrew the fan from the heatsink and search for the fan using the Manufacturers Part Number on the fan.

 

REO

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