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- Need to replace the SATA cable in my AIO, can't find the rig...

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10-07-2016 10:19 AM
Hi everybody, I have an issue with my AIO HP Pavilion 22-H010EL TouchSmart.
The hard drive broke twice while PC was covered by warranty; now the warranty period is over, and the hard drive broke again. I suppose there's a power supply issue, in fact I see the hard drive has more boots up than I actually did; sometimes I can clearly hear a boot up noise while the PC is on (and I'm sure it's not because of the stand-by, since it happens while I'm using it). Also, just after the first hard drive replacement, it shown 7 boots up in just a hour; I suppose the SATA/Power Cable is damaged, causing the issue described, but it could be the motherboard, too.
I'd like to replace the cable to see if it works, I really hope it does; thank you in advance for any reply.
Solved! Go to Solution.
Accepted Solutions
10-24-2016 08:54 AM
Hi! @korer621, thanks for the response.
You can find it in any computer shop or you buy it on any online websites.
Make sure you will order the same part number.
Let me know if you have any other Queries!
Have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
10-10-2016 07:56 AM
Hi! @korer621, Thanks for stopping by the HP Support Forums!
I understand you need to replace the SATA cable on your AIO. And you need the part number to replace the cable.
Please find the part number for the SATA cable below.
Hard drive SATA cable 653041-001
You can purchase the part from HP parts store using the link below.
Link: http://hp.care/2bAvpq6
Let me know if this helps!
Cheers! 🙂
A4Apollo
I am an HP Employee
10-22-2016 06:30 AM
I've found a lot of cables on ebay that look like the one you've suggested in your previous message, but actually I don't know if they are the same or not 😞 Do you think I could find the cable on ebay or other e-shops here in Italy? Thank you so much anyway, at least I know which one is the part number I am looking for. 🙂
10-24-2016 08:54 AM
Hi! @korer621, thanks for the response.
You can find it in any computer shop or you buy it on any online websites.
Make sure you will order the same part number.
Let me know if you have any other Queries!
Have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
10-24-2016 03:26 PM
10-25-2016 06:27 AM
Hi! @korer621, thanks for the response.
I am happy to hear that you found the part.
If you have any queries in future related to any HP products, you can always reach out to us.
We will try our best to help you out.
Take care,
Have a great day! 🙂
A4Apollo
I am an HP Employee