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‎07-08-2024 09:50 AM

HP Recommended
Product: OMEN 30L Desktop - GT13-0024
Operating System: Microsoft Windows 10 (64-bit)

I'm currently using a Nvidia GeForce RTX 2060 video card with 4GB RAM. I'm using a photo program that recommends 8GB RAM. The program ON1 photo is very slow loading and editing images (recent update). I'm looking for a 8GB RAM card that replaces the 4GB Card. prefer Nvidia and would like to keep price to about $500. and basically a drop-in replacement. Thanks for any help on this.

Zoltan

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2024 11:45 AM

HP Recommended

Hi @zpuskas1,

 

Welcome to the HP Support Community

 

I understand you need information regarding upgrading to HP Omen video card RAM. Not to worry I will help you to get a resolution to resolve the issue.

 

Refer to this document: OMEN 30L GT13-0024 Desktop PC Product Specifications this unit can upgrade 6 GB hence requesting you to reach out Shopping team
 

Please click on this link: HP Store Help 

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎07-10-2024 11:45 AM

HP Recommended

Hi @zpuskas1,

 

Welcome to the HP Support Community

 

I understand you need information regarding upgrading to HP Omen video card RAM. Not to worry I will help you to get a resolution to resolve the issue.

 

Refer to this document: OMEN 30L GT13-0024 Desktop PC Product Specifications this unit can upgrade 6 GB hence requesting you to reach out Shopping team
 

Please click on this link: HP Store Help 

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
1 person found this reply helpful
Was this reply helpful? Yes No

‎07-10-2024 05:07 PM

HP Recommended

Thank you for your reply, much appreciated. I'll check on this.

Was this reply helpful? Yes No
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