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Laptop

Hi,

I own an HP wireless mouse and I misplaced the USB connector. Can one be sent to me? CONATOEL is the name.

Thanks.

1 REPLY 1
HP Recommended

I bet you probably mean the dongle or USB receiver.

 

Bad news: the HP wireless mouse and the receiver are paired with a unique code at the factory. 

 

Once the receiver is lost the mouse is useless, except for the batteries.

 

You are going to need to source a new wireless mouse.



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