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HP Recommended

HP TouchSmart 600 series all-in-one desktop computer,

wireless wifi adapter is may be broken please help me how to repair it ?

1 REPLY 1
HP Recommended

I recommend that you use a USB Wi-Fi adapter.

 

If you want to replace the internal Wi-Fi adapter you can look up the part number of the Wi-Fi adapter by entering your PC's product number in the search window at the link below:

 

HP PartSurfer

 

If the PartSurfer site indicates your PC has a Ralink Wi-Fi adapter and you are running W10, that card is not supported for W10/W11, so replacing the card would do you no good.

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