• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-03-2019 09:55 AM

HP Recommended
Product: Pavilion Gaming 690-0073w
Operating System: Microsoft Windows 10 (64-bit)

I was wondering if I could upgrade the case?  Would I need to get a micro ATX or ATX.  Sorry I am new to all of this but figured I could make it work.  

 

 

Thanks.  

1 REPLY 1

‎12-03-2019 03:04 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

The 690 series HP PCs use a proprietary motherboard. It is not compliant with uATX MB standards.The MB mounting points may not sync with uATX chassis standoff points.

 

I don't think you can move this MB to a retail chassis.

 

Regards

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.