New GPU not booting

[yekobujuco]

Helping a good friend out on upgrading his older desktop, an HP Pavilion P7-1110 "upgraded" to WIN 10 64bit https://support.hp.com/us-en/document/c03011622

Part listed him: Power supply, GPU, Ram, Cpu too hp listed qualifications via motherboard specs.

He got the 500w power supply and the GPU I picked out first, an ASUS 1060 6G, and we already ran into issues.

system runs fine with just new power supply ( no surprise)

With GPU in, it would get to a post-Post splash screen that just gives basic system information, but will not allow bios access, and ESC does nothing on the post-Post screen. Just the key press beeps. It is (was) sending some display, so I know the card is reading, but it just wont OS boot.

Had him install drivers from disk without card in, but system either isn't taking them without the card in, or not showing them. GeForce wont touch it without the card in, and the asus drivers were installed twice from disk, and the newest one once from website.

Tried having him boot with cables to GPU, and cables to motherboard GPU, neither take past the splash screen, and now wont go past a total black screen while the GPU is plugged in. I'm at a total loss. I know the GPU is PCI 16 ver3 and the MB PCI Port is ver2, but everything I have found says that is not a problem.

I'm working remotely with him, so I can't guarantee everything on layer 1, but it's not rocket surgery. Any Ideas?

[TheOldMan · Accepted solution]

The problem that you have encountered is because of the BIOS, which is not compatible with the video card when using the IPISB-CU (Carmel2).  In order to use the newer graphics card requires a BIOS in the 8.* version.  Here are some threads to read but they all say basically the same thing.

https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/List-of-compatible-graphics-cards-for-...

https://h30434.www3.hp.com/t5/Gaming-Desktops/hp-ipisb-ch2-chicago-and-GPU/td-p/6291160

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Computer-doesn-t-boot-after-in...

So, there are some solutions but not for the card posted, except to change the motherboard.

[DGroves]

this motherboard may have a issue with video cards that have a legacy/UEFI based bios, the problem appears to be that the motherboard bios is not allowing proper operation of switching between legacy and uefi  on most modern cards.

any video card that is a "legacy" only video bios will work which is now cards older that 6-8 years a card that should work is a nvidia GTX680, however i personally would either replace the system or at least the motherboard rather than installing a older video card

Last, Ok, you bought a labled 500 watt supply, BUT IS IT A 500 watt supply?

the Asus 1060 card requires 120 watts to run

 Pavilion P7-1110 comes with a  225 watt supply (which can actually do 225 watts)

so a 450 watt supply or better will do providing it can actually output the listed wattage

many many power supplys are bought on price not on performance and as such that 29.00 no name 700 watt supply will be lucky if it actually is able to do 200 watts not to mention that the power it outputs will not be a clean well regulated output

name brand supplies like seasonic, corsair,EVGA are around 45/60 dollars for a 500 watt supply, and even the major sellers can have dud products which is why reading reviews that actually test a supply should be done (hardocp, toms hardware) usuall do reviews like this

what supply did you buy?

[yekobujuco]

He picked up an EVGA 500 bronze. Thank you for the reply though.

[yekobujuco]

Thank you both for the reply, I have some bad news to break to my friend.

[DGroves]

actually, if you present it as a low cost motherboard + CPU  "upgrade" that will give faster performance, usb3.0 and SATA 6GBps

that matches the new video card if sounds better dosen't it

check ebay for mb+CPU combos, many also come with ram for under 100.00 (usually 50-75 dollars)

https://www.ebay.com/itm/ASUS-M5A78L-M-LX-PLUS-AMD-Motherboard-Combo-w-AMD-FX-6300-3-5-4-1-GHz-CPU/1...

[yekobujuco]

Nice suggestion, but he already had the cpu on the way. Didn't listen to me on my parts list and got an i7 6600 for $130. Site claims its not a refurb, I very much dobt that at that price. Helped him pick out an atx board to spec with the parts he got, here is hoping it fits the case. Though now, as an apology, I am giving him a copy of win 7 home I have laying around, so it doesn't eat into his wallet even more for needing an OS. It can suck being known as an IT person among friends. Oh well. Thank you again for giving me a hand in diagnosing the issue, I really had hoped the MB would not have been an issue.