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HP Recommended

I am setting up my new 27” All In One which came with a wireless keyboard and mouse.  No wireless dongle was provided in the boxes. I assume that is because the computer comes with Wi-Fi and Bluetooth? What is the install process for these? 

2 REPLIES 2
HP Recommended

Hi @hdsteele22,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the exact model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Thanks. I found the issue. User error as usual. 

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