New NVMe SSD not recognized

[noof]

I have an HP All-In-One 24-f0047c, Product ID = 00325-96486-82855-AAOEM and a new NVMe strip type SSD that I plugged into the motherboard this afternoon. Device Manager shows the new SSD and it is listed as "working properly" and the driver is "the most current", but it does not show up as a drive in the My PC Devices with the other drives.  My goal is to do a clean install with a newly created USB Windows 10 Media disk on the SSD and relegate the Seagate SATA to storage.

[Paul_Tikkanen]

Hi:

It doesn't show up in Windows because the drive is brand new and needs to be initialized.

However, if you plan on installing W10 on it, just boot from your W10 installation flash drive and Windows will find the SSD and install on it.

However, if you want to initialize the drive before installing W10 on it, so you can see it in Windows for some reason, you can follow the guidance at the link below.

Initialize new disks | Microsoft Docs

[noof]

Thanks for your help. I will not be able to follow your instructions until tomorrow but I am excited to get the help!

[Paul_Tikkanen]

You're very welcome.

[noof]

Perhaps I am in over my head.  (I have reformatted HDDs many times in the past but I am just a home user) I thought it would be very simple like it was in the days when you tapped F8 and booted to the Windows installation disk, reformatted and installed. Not so in this project. I keep getting interference from the SATA HDD when the Windows installation on the SSD is happening and Windows restarts before "finishing up". I thought I had the boot order set to the USB first, but the process restarts the old HDD apparently bypassing the USB Windows media. I tried taking the HDD out and connecting it to my lap top to reformat the HDD clean, but with a USB  SATA cable attaching the old HDD to my laptop, I couldn't access the HDD. I am glad I didn't reformat the old HDD! Now I have to reinstall the HDD because I get errors that I don't understand, unless there is something someone from the community can suggest a process that works. At this stage I don't care if the old HDD gets used or not. I am getting a bit weary of taking this All-in One apart.

[Paul_Tikkanen]

Hi:

What I recommend you do is to temporarily disconnect the hard drive and install Windows on the SSD.

You boot from the W10 installation media and it should see the SSD whether it is initialized or not, and you should be able to install W10 on it.

The only question I have is looking at the specs for your PC, I am surprised that the NVMe SSD is recognized by the PC at all.

Usually PC's with the AMD 'A' series processors that come with M.2 slots only support SATA SSD's, not NVMe.

All the slots look like they will support a NVMe SSD, since they only have one key, but that is not the case.

[noof]

Thanks Paul,

I had the HDD completely out and had problems. Even though I had the newly created Windows USB Flash Drive disk in, the error was that I had no operating system and I did everything I could do to repair, etc with the Windows disk to no avail. I ran the HP USB Recovery tests that appeared and the SSD passed as did the memory test but I could not get the Windows installation to boot back up as it had done with the HDD in place. The only way I could get the computer to work was to take the Case back apart, reinstall the HDD and I think I had to use the HP Recovery USB to get the thing to work again. I am sorry, but I am 68 and burnt out enough to not remember everything I did.

[Paul_Tikkanen · Accepted solution]

You're very welcome.

When you have the installation media plugged into the USB port, you have to turn on or restart the PC, immediately press/Tap the ESC key to get the menu of options.

You select the F9 boot options menu, and from that, select the USB flash drive with Windows on it, and press the Enter key.

The PC should then boot from the flash drive.

[noof]

FINALLY!

Thank you for your help.  The thing is blazing fast now! I must have gotten lucky and crippled the old boot order. I was holding my breath a few times during the WIN10 but it is there. The only thing is now I cannot see the old HDD. I would like to use it for storage, but if the thing will bite me, I'll leave it in there undisturbed.

[Paul_Tikkanen]

You're very welcome.

Hopefully, you hooked the original drive back up correctly.

Try the steps to initialize the hard drive in that Microsoft link I posted yesterday.