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Andrew_B2
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Message 1 of 2
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New TG-01 unable to run Ryzen Master

HP Recommended
TG-01
Microsoft Windows 10 (64-bit)

My new HP TG-01 with Ryzen 5 4600G and 2060 super is unable to run Ryzen Master. It says that the CPU is unsupported. I thought this only applied to mobile cpus? I'd like to use Ryzen Master to bring my replacement RAM from 2666 to 3200 (crucial ballistix 2x8 Kit.

1 REPLY 1
old_geekster
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Message 2 of 2
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HP Recommended

@Andrew_B2 , welcome to the Community.

 

This is most likely a software problem.  I suggest that you contact AMD's Tech Support to see if they can help you solve your problem.  They know how the app works internally and should be able to tell you what is causing the problem.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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