@Andrew_B2 , welcome to the Community.
This is most likely a software problem. I suggest that you contact AMD's Tech Support to see if they can help you solve your problem. They know how the app works internally and should be able to tell you what is causing the problem.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.


I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!