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‎08-25-2026 09:33 AM - edited ‎08-25-2026 09:40 AM

HP Recommended

I bought a used printer yesterday and can't get it to direct connect or connect to wifi. I don't have the USB cable that came with it. The online help page won't recognize my serial number. It's a LaserJet Pro MFP M125nw. Not touchscreen. I tried to reset the wireless settings. I can get the wifi button to blink. I hit WPS on the router, which works to connect the computer. The router has 5G and 2G. When I go in to print, it sees the printer but says this printer isn't available right now. 

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