New hard drive Question

[Bna21O]

I had to go buy some screws on Amazon that'll fit my chipset. How do I get hp to reimburse me for the screws? 

 

[Paul_Tikkanen]

This is a peer-to-peer forum.

We do not work for or represent HP.

You can take the matter up with HP but personally, I wouldn't waste my time.

From a legal standpoint, they are not obliged to supply a screw for the SSD hold down, since your PC did not come from HP with a NVMe SSD.

Contact HP | HP® Official Site

[Bna21O]

Hey one more thing sorry, do you know how to get this SSD to show up in bios? I got into bios and tried to change boot order, but my chip isn't there. It only shows up in device config. When I try to change that it doesn't save. Do you know why it won't show up on boot order? 

 

 

[Bna21O]

I kinda figured out the bit options. when I tried to boot from the new one, it says inaccessible boot device. I went back and checked the new drive when I booted from my old drive,  windows is completely cloned over to the new one. But it won't boot from the new chip.  

[Bna21O]

Nevermind i got it all working. I had to do a chkdsk command on the new drive. its all good now,

Thanks so much for all the help!!

[Paul_Tikkanen]

You're very welcome.

Hopefully the screws you ordered will fit, and you will be all set.