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HP ENVY Desktop PC TE02-0000i (3Y3Q7AV)
Microsoft Windows 11

My computer requires more storage for analysis, and it also needs to be fast.
To address this, I decided to replace one of the old 1TB internal SSDs with a new 4TB one. However, this has led to some unexpected issues:

When I first booted into Linux and opened GParted to set up the 4TB drive, initializing it with a GPT partition table seemed to work. However, attempts to format it as NTFS, EXT4, or any other file system failed. Afterward, the drive showed 0B of capacity, and any effort to write to it resulted in errors.

The situation didn’t improve in Windows 11. Disk Management didn’t detect the drive at all.
At first glance, this suggests a faulty SSD, but I’ve tested four separate 4TB SSDs, and all exhibited the same behavior.
Switching to the other SSD port didn’t resolve the issue, and updating the BIOS/UEFI firmware had no effect either.

Strangely, reinstalling the old 1TB SSD works perfectly.
Given that the computer is only three years old, I wouldn’t expect compatibility issues with modern drives.
What might be causing this and how to fix it?

1 REPLY 1
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I'm surprised too.

 

But I can only answer why W11 can't find the drive, and this should be the solution to that:

 

I have zipped up and attached the Intel storage controller drivers needed for Windows to find the drive.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and Windows should install.

 

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