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‎01-12-2026 07:41 AM

HP Recommended

I have not used the Smart Tank for a couple of weeks. In the interim I purchased a refurb PC. Now needing to print I am wondering if I own the printer or not. For one thing it seems they are not going to let me use it unless I'm logged in? What does that mean, they have access to my documents? I have Wi-Fi, I don't need to be logged into an unseen server way off somewhere? I've been on PC's since the last millennium, late 80's to be exact and I've purchased many HP products. But this is getting on my last nerve. So many windows, so many do this or do that or sign in and I've still not gotten to use the printer. Sign In to Scan? Why? I will next time try, I say try, to buy a printers that gives me autonomy or ownership without being internet logged in. Maybe a cable would have been better. Do they still use cables? I don't even know about this one. smh

I ALWAYS KUDO AND MARKED SOLVED. IT'S THE RIGHT THING TO DO ... doncha know. ":-D
Look for the thumbs up and click for a KUDO
Look to the right and see OPTIONS to mark ACCEPT AS SOLUTION. Thanks!
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2026 01:47 PM

HP Recommended

Hi @jnepoore,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I'm here to assist with any HP product related inquiries. 

 

If you're concerned about ownership of your HP Smart Tank printer when using a new or refurbished PC, rest assured that the ownership of the printer is independent of the PC you're using. Your printer remains your property regardless of changes in your computer.

 

For your new setup, you might need to reconnect your HP Smart Tank printer to your refurbished PC by following these steps:

 

Install Printer Drivers:

  • Ensure that you have installed the latest drivers for your HP Smart Tank printer on your new PC. You can download drivers from the HP Support website.

Connect Your Printer:

  • Connect the printer to your PC using a USB cable if it's a wired connection, or connect to the same Wi-Fi network if it's wireless.

Add Your Printer:

  • On your Windows PC, go to Settings > Devices > Printers & scanners.
  • Click on Add a printer or scanner and follow the instructions to add your HP Smart Tank printer.

Test Print:

  • Once added, try printing a test page to ensure everything is set up correctly.

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎01-14-2026 01:47 PM

HP Recommended

Hi @jnepoore,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I'm here to assist with any HP product related inquiries. 

 

If you're concerned about ownership of your HP Smart Tank printer when using a new or refurbished PC, rest assured that the ownership of the printer is independent of the PC you're using. Your printer remains your property regardless of changes in your computer.

 

For your new setup, you might need to reconnect your HP Smart Tank printer to your refurbished PC by following these steps:

 

Install Printer Drivers:

  • Ensure that you have installed the latest drivers for your HP Smart Tank printer on your new PC. You can download drivers from the HP Support website.

Connect Your Printer:

  • Connect the printer to your PC using a USB cable if it's a wired connection, or connect to the same Wi-Fi network if it's wireless.

Add Your Printer:

  • On your Windows PC, go to Settings > Devices > Printers & scanners.
  • Click on Add a printer or scanner and follow the instructions to add your HP Smart Tank printer.

Test Print:

  • Once added, try printing a test page to ensure everything is set up correctly.

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-14-2026 05:25 PM

HP Recommended

Thank you. I pretty much got through it. I have hooked this very printer up several times, wirelessly, to different pcs and never seemed to have the frustration of this time. But all seems to be well. ty again!

I ALWAYS KUDO AND MARKED SOLVED. IT'S THE RIGHT THING TO DO ... doncha know. ":-D
Look for the thumbs up and click for a KUDO
Look to the right and see OPTIONS to mark ACCEPT AS SOLUTION. Thanks!
Was this reply helpful? Yes No

‎01-16-2026 09:54 AM

HP Recommended

Hi,

 

Thank you for responding.

 

I’m glad to hear that the issue has been resolved. Please feel free to reach out if you face any further issues or need additional assistance.

 

Take care and have an amazing day!

 

Regards

Pallipurath.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

1 person found this reply helpful
Was this reply helpful? Yes No
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