• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion p6-2410sem Desktop PC Bundle
Microsoft Windows 10 (64-bit)

Hello, I have upgraded my GPU , previous Nvidia GT630 was malfunctioned and didn't display anything ( not even bios ). After inserting my 'Zotac GT 710 2 GB DDR3'  , i get only bios screen, when it loads windows, agian black screen. But, I got windows screen 3 times with 1366x768 resoulation, i tried to install gpu drivers quickly, but after 3/4 minutes again black screen. I don't understand where is the problem ?  Is it a software/driver issues or hardware, no idea. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.