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‎10-20-2022 11:11 AM

HP Recommended

Good evening hp, my HP all in one computer was supply to me without the USB receiver so I can't connect the wireless keyboard and mouse to the computer, I need help

12 people had the same question
2 REPLIES 2

‎10-20-2022 11:13 AM

HP Recommended

What can I do to connect the keyboard and mouse

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‎10-20-2022 02:47 PM

HP Recommended

@9ED64AAR,

 

Welcome to our HP User Forum!

 

Perchance your HP keyboard/mouse combo is Bluetooth enabled -no need for an adapter/dongle, or you may find a dongle inside your mouse.

 

In any case, please follow the steps in this YouTube instructional video to see if you can 'pair' your keyboard/mouse combo with your AIO: (1998) How to pair a Bluetooth mouse or keyboard to a windows 10 PC step by step - YouTube.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

 

 


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