• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-20-2022 11:11 AM

HP Recommended

Good evening hp, my HP all in one computer was supply to me without the USB receiver so I can't connect the wireless keyboard and mouse to the computer, I need help

9 people had the same question
2 REPLIES 2

‎10-20-2022 11:13 AM

HP Recommended

What can I do to connect the keyboard and mouse

Was this reply helpful? Yes No

‎10-20-2022 02:47 PM

HP Recommended

@9ED64AAR,

 

Welcome to our HP User Forum!

 

Perchance your HP keyboard/mouse combo is Bluetooth enabled -no need for an adapter/dongle, or you may find a dongle inside your mouse.

 

In any case, please follow the steps in this YouTube instructional video to see if you can 'pair' your keyboard/mouse combo with your AIO: (1998) How to pair a Bluetooth mouse or keyboard to a windows 10 PC step by step - YouTube.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

 

 


Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.